What To Do With Those Doorbell Images

October 4th, 2019



Doorbell cameras have become increasingly popular throughout the country. They add a level of safety and security that provides tremendous peace of mind to homeowners. But one thing that is often surprising is that many don’t really know what to do if their cameras actually capture a thief or vandal in the act of committing a crime.

If your doorbell camera – or any security camera – catches a thief and you’re unsure of what to do, we can help. Here’s a quick rundown of what you’ll want to do once you capture a crime.

One – Call The Police


This should be obvious, but it’s worth saying. If your doorbell camera captures a crime of any kind, you’ll need to contact the police immediately. They’ll arrive, take a statement, and request the footage. Give it to them so they can use the evidence found on the camera to help with the investigation.

Two – Store It


Most cameras have built-in storage capacities, but that space can run out. You’ll need to save the images or video to another storage source. Some may use an external hard drive, others download the footage to their phone, others upload to another cloud storage provider. No matter what your choice is, be sure that you save any images or videos.

Three – Secure Your Camera


Doorbell cameras can cost a lot – as much as $500 in some cases. Thieves know how valuable they are. In fact, some cameras are actually stolen by thieves due to their value. And if you’ve already been catching a criminal in the act, taking steps to keep your camera safe is well worth doing. Some options for doing so include things like:

  • Enhancing network security by updating drivers and software.
  • Using a virtual private network to enhance your security
  • Updating device settings to keep the camera safe and secure
  • House the camera in a protective case to prevent vandalism or thievery

Doorbell cameras can be vital for investigations and for keeping your home safe. And since many criminals revisit the same property, protecting your camera is very important.

Four – Keep It Private


This is more of a ‘what not to do’, but it’s still important. Never share your video footage on social media networks until you talk to the authorities. Doing so can complicate their investigations and increase the risk of things like lawsuits,  retaliation, and more. As such, report the crime first and provide them with footage. If they agree that it’s safe to do so, then you may consider uploading the footage to a social media outlet.

Getting Solid Images


Of course, the first step is having a system that will get you great, high-quality images that can then help you prove your case and find the criminals in question. That means having a doorbell camera system installed properly.

It’s not always easy to do, but with the right team on your side, it’s easier to get a setup that gives you exactly what you need. If you need a good doorbell camera, we’re here to help make it happen. Contact Premier Surveillance today to learn more.